preis , qualität, kundenbetreug alles sind gut.
I enjoy the friendly experience i get with Martina's assistance. And all the bags are of great quality and very fashionable. If you are looking for quality at good price, then you are at the right place.
Fantastic products and fantastic customer service! I buy from other wholesalers in italy but first lady has the best customer service and products are top notch
Quality and lovely products plus Martina who has been of special help and guide o me, going the extra mile every time! I recommend if you love fashionable quality made in itlay products with friendly customer's service!
ottima qualità personale cortese, preparato prodotto e servizio ottimo !!!!!
The products and overall experience was excellent. They made me feel so comfortable with ordering from so far away. Customer service was expedient with all responses and she checked customs for me and made sure everything was good. I will most definitely be ordering from them again.
its really very bad the way i was treated for my order, i paid for 8 bags, only 4 was sent to me, price of one was refunded. till now, i havnt received the three and my money hasnt been refunded. Kindly refund my money or send my bags to me. To treat a customer who has patronised you before is really very bad.
This bag is of excellent quality and is well made. Its a great overnight bag which is also good as a carryon for airplane.
Première commande et je suis plus que ravie. Très bonne qualité
Ich habe viele EMAIL geschrieben bezüglich auf eine ordentliche Rechnung .Leider keine Erfolg
J'ai reçu les deux sacs, les couleurs qui ne correspondent pas aux photos comme décrits
Poor customer care for my complaint. I have presented the argument to Paypal for help.
My ordered products are full of defects and the customer care department is poor for my complaint. They just ignore my complaint and no any feedback for about 2 monthes. I have presented this argument to Paypal organization for help.
Great quality and prices. I will buy more!
I like most of the bags I got - good quality for that price! Thanks to Jada who helped me with all my questions. I had some problems but the seller is in touch and we fixed everything. Thank you
Excellent quality for affordable price!
When I try to track my order on italian ems website it gives me status "Prodotto non Disponibile". It was like that for 2 days now. Why?
i ordered 7 items and 3 out of the 7 items was sent to me not as item I ordered.
Dear Zalila, we have tried to solve immediately the problem about the wrong items sent. Unfortunately has been a mistake made by our new employer that invert the article codes sent. We are so sorry for the inconvenience and we as we said we are going to send you the 3 right bags for free. We hope to have been fast and helpful to save your customers relationship. Thanks First lady Firenze
Very Helpful seller, goods are very neatly packed, so the bags come in great condition, no scratch marks. Included dust-bags and the quality control works well, which I am grateful for. reasonable and fast shipping. Thank you.
I was happy with my first purchase, I'm even happier with this order. Quality is excellent. THANK YOU!